Support & Knowledge

Syntra Intelligence Layer.

A cleaner way to review charts, route work, and surface reporting before insurance submission.

Current Workflow (Now)
1. Patient Visit
2. Documentation in EHR
3. Initial Codes Added
Documentation finalized · provider / scribe / EHR
4. Billing / Coding / Scrubbing Team
Reviews codes manually
5. Corrections Made (If Needed)
6. Claim Submitted to Insurance
7. Retroactive Review / Audit
Quarterly, annual, or snapshots after claims are already out
Syntra Proposed Workflow
1. Patient Visit
2. Documentation in EHR
3. Initial Codes Added
Documentation finalized · provider / scribe / EHR
Before Submission
Syntra
4. Syntra Proactive Review
Syntra reviews every chart and charge upon completion, reasoning through notes, codes, documentation, payer rules, imaging, and past visits.
Billing Copilot
Detailed claim feedback.
Physician Education
Person-specific reporting
AI Audit Builder
Custom audits on demand
5a. Green/Clean
Ready to submit or auto-post.
5b. Suggested + Red/Review
Reviewed by the billing / coding team.
6. Submit to Insurance

Common
Questions.

Syntra is an AI audit platform: one unified system of record for all your encounter information to ensure you maximize revenue, operate with compliance, and optimize patient care.

Syntra is built for clinics that suspect that they could better optimize their patient care and revenue with an extra set of AI eyes on their charts. We're live in production across all specialties and all EHRs.

Our agents learn each practice's workflows, payer rules, and software stack on their own or with an assigned Syntra engineer. They observe how your team operates today and automate the administrative tasks that don't need a human touch.

No. Syntra sits on top of your existing stack as a unified system of record. We integrate natively with your EHR, practice management, clearinghouse, scheduling, and payer portals.

Pricing scales with practice size and chart volume. Most clinics see complete ROI within the first 90 days from coding capture, denial prevention, and administrative time saved. Reach out for a free retroactive audit to see your specific recovery.

Yes. Syntra is fully HIPAA compliant and SOC 2 Type II certified, with enterprise-grade encryption and a signed BAA on every account.

Every practice gets a dedicated account executive plus direct access to our engineering team. For general questions, reach us at support@syntra.com.

All Systems Operational

Still have questions?

Get a free retroactive audit of your charts to see what Syntra can do for your clinic.

Start Your Free Audit