SUPPORT
Frequently asked questions
Find answers to common questions about Syntra. Can't find what you're looking for? Contact our support team.
Syntra is a real-time chart and charges auditing agent that automatically looks through your data for revenue opportunities and compliance risks.
Syntra started in ophthalmology working with the founders' parents who owned an Ophthalmology practice. We've since expanded to other specialties and are now working with practices of all types and sizes!
Depending on your practice's size and specialty, Syntra can be a flat fee per physician or per chart pricing. Most of our clients see a 5x+ ROI in the first year!
Syntra processes over 1,000,000 charts and charges annually working with hundreds of physicians across the country in all specialties.
Syntra integrates with any EHR, PM, and Billing system! In fact, we go a step further and ensure that it is custom fit to your practice's workflow.
Yes! We can integrate your billing rules and fee schedule into Syntra to ensure that we are auditing the correct codes and amounts.
Yes! Syntra is HIPAA compliant and we take security very seriously, including routinely doing checks to ensure that all data is encrypted and secure.